Call FOR CONFERENCE SPEAKERS 2025

November 20, 2024

STEP UP NOW! Apply to be a speaker and share your experiences!.....20-22 May, 2025 - Tallinn, Estonia - MSPA EA Conference Read more

MSPA EA Members - Maximize Your MSPA EA Membership

November 19, 2024

It's time to shine a spotlight on your expertise and experiences;... Read more

BECOME ONE OF OUR ELITE in 2025!

November 18, 2024

We welcome all MSPA Europe/Africa members to apply for Elite Status 2025! Deadline to present your details is January 17th, 2025. Read more

The Future of Consumer Experience:

November 04, 2024

Evolving Trends, the Impact on Mystery Shopping Companies and how we all need to evolve! Read more

THEN, NOW AND NEXT...

October 31, 2024

THEN, NOW AND NEXT…. Welcome the 2nd of a new series of INTERVIEWS with key figures from our membership. Read more

Mystery Shopping Q&A with our MD

October 22, 2024

As MD and Company Owner of ABa Quality Monitoring, Kate Jacobson has over 30 years’ experience within the Mystery Shopping Industry. It was great to have the opportunity to catch up and get her perspective on all things Mystery Shopping. Read more

MSPA Guide to Mystery Shopping

October 08, 2024

Welcome to our Guide aimed directly at all users of Mystery Shopping, and providers and their employees. Read more

THEN, NOW AND NEXT...

September 23, 2024

THEN, NOW AND NEXT…. Welcome the first of a new series of INTERVIEWS with key figures from our membership. Read more

BLOG - Les Tartes de Françoise: masters in sharing happiness for 30 years!

July 12, 2024

Olivier De Bolle is clearly passionate, in his office at home, when we ask him to tell us something about his work and experiences working at Tartes de Françoise.  Read more

Smiling Report 2024 - Press Release

June 03, 2024

Global research: Understanding the significance of positive interactions, the Smiling Report presents a comprehensive analysis of key metrics that contribute to successful customer interactions. Read more

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