Dear Prospective New Member,

Now is your chance to join a group that will help shape our industry and help you in business. If you involved in the world of mystery shopping, we invite you to become a member of the Mystery Shopping Professionals Association!

The MSPA is the only professional trade association dedicated to improving service quality using anonymous resources. With over 450 members worldwide, our diverse membership includes mystery shopping providers, market research companies, consultance, training organisations and associate companies that specialize in providing services to MSPA members.

Member Benefits

  • Worldwide networking within the industry to help improve your business
  • Join the annual EU/Africa conference and other networking events, which provides an opportunity to discuss best practice with 250 other members from 50 countries across Europe and Africa
  • Discounts on all worldwide MSPA conferences and educational events
  • Guidance on best practice when running a mystery shopping company
  • Educate your clients, employees and shoppers using MSPA resources.
  • Access to members-only areas of the MSPA web site, including links to information about regulation, legal and tax issues.
  • MSPA email list service to participate in information exchange
  • MSPA membership designation puts your company among a group of "professional" mystery shopping companies.
  • Listing on the MSPA website to raise your profile with potential clients, partners and shoppers.
  • Post shopper opportunities using the MSPA website 
  • Work to industry standards by adhering to our code of ethics
  • Support with arbitration if conflicts rise with other members
  • Participate in committees that enable you to help shape the direction of the association and the industry.
  • Download the MSPA Europe/Africa Factsheet & Brochure

Read through this website, and please feel free to contact us at with any questions about this opportunity to enhance your business and become an industry leader.


The MSPA Europe/Africa Board of Directors


Helion Research