The MSPA can help you in each European or African country with the set-up of workshops for your Employees and Mystery Shoppers. 


MSPA Workshop week 

The past MSPA Europe/Africa workshop weeks in Manchester, Prague and Amsterdam were a success and we already started organizing the next one in Rome, Italy, 27 & 28 November 2019.

What participants say about the workshop week:

Education week in Amsterdam was a really great experience, great value. Exchange of experience and knowledge with colleagues is more than great and helpful. A special value is fact that you can use all new skills as soon you get back in your office J. Definitely the best invest in training so far.

Sanja Gomuzak
CEO, Heraklea Mystery Shopping d.o.o

The training was insightful, practical and full of tips that one can start implementing immediately after the course.  Each of the trainers was very experienced and ready to share information that has made them very successful with their customers over the years. As a result of the rich contents of this training, my company is well positioned to add real value to our clients. I personally recommend this training to all MSPA –Europe members.  We thank the management MSPA-Europe for organizing this course so efficiently. I will personally rate it ‘Super’.

Roland Adade
Team Leader, SuperBrand Solutions Consult

The book about Mystery Shopping