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ABOUT US
- PAST PRESIDENTS
Luis Duarte
President MSPA EA 2021-2023
More Results - Portugal
Stefaan Vandroogenbroeck
President MSPA EA 2019-2021
TLS & Multi-Value - Belgium
Jill Spencer
President MSPA EA 2017-2019
ReactCX - United Kingdom
Yvonne Kinzel
President MSPA EU 2014-2017
Globis GmbH - Germany
Adrian Barbu
President MSPA EU 2013-2014
The Consultants - Romania
Nigel Cover
President MSPA EU 2011-2013
Cover Consulting - United Kingdom
Cristiani Oliveira
President MSPA EU 2010-2011
Intercampus - Portugal
Oksana Aulchenkova
President MSPA EU 2009-2010
Nextep Group of Companies - Russia
John Farrell
President MSPA EU 2008-2009
Catalyst - Ireland
Patricia Bas
President MSPA EU 2007-2008
Shopcontrol Germany GmbH - Germany
Harvey Gilbert
President MSPA EU 2006-2007
AQ Services International - United Kingdom
François Léauté
President MSPA EU 2004-2006
BVA Mystery Shopping - France
Veronica Boxberg Karlsson
Founder & President MSPA EU 2001-2004
Better Business World Wide - Sweden
Luis Duarte
President MSPA EA 2021-2023
More Results - Portugal
Stefaan Vandroogenbroeck
President MSPA EA 2019-2021
TLS & Multi-Value - Belgium
Jill Spencer
President MSPA EA 2017-2019
ReactCX - United Kingdom
Yvonne Kinzel
President MSPA EU 2014-2017
Globis GmbH - Germany
Adrian Barbu
President MSPA EU 2013-2014
The Consultants - Romania
Nigel Cover
President MSPA EU 2011-2013
Cover Consulting - United Kingdom
Cristiani Oliveira
President MSPA EU 2010-2011
Intercampus - Portugal
Oksana Aulchenkova
President MSPA EU 2009-2010
Nextep Group of Companies - Russia
John Farrell
President MSPA EU 2008-2009
Catalyst - Ireland
Patricia Bas
President MSPA EU 2007-2008
Shopcontrol Germany GmbH - Germany
Harvey Gilbert
President MSPA EU 2006-2007
AQ Services International - United Kingdom
François Léauté
President MSPA EU 2004-2006
BVA Mystery Shopping - France
Veronica Boxberg Karlsson
Founder & President MSPA EU 2001-2004
Better Business World Wide - Sweden
MSPA Conference 20-22 May 2025
Register Today - Early Bird fees until March 25th!
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Sonata GBW
Evaluate customer service and get paid easily!
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The book about Mystery Shopping
Improving Business by Measuring Management
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Helion Research
One of the world's leading Mystery Shopping agencies!
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MSPA E-Learning for Shoppers & Employees!
Join the Learning Network of MSPA; invest in Yoursefl!
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Smiling Report
The Smiling Report is an annual worldwide survey performed by MSPA members
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NEW - Operational Excellence Workshop
Monday 19 May 2025, Tallinn - Join Us!
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MSPA
THE HOME OF MYSTERY SHOPPING – CONNECT, LEARN & SHARE WITH THE PROFESSIONALS
