BECOME ONE OF OUR ELITE!

December 10, 2018

Deadline to present your details is extended to January 15th, 2019...Elite Member status is valid for one calendar year, we welcome all members to apply for 2019! MSPA Europe/Africa Members; do not forget to apply for Elite Status 2019! Read more

CALL for Workshop SPEAKERS - 20th MSPA EU/Africa Conference - 21-23 May 2019

December 06, 2018

The conference team is happy to share that the SPLIT, CROATIA Conference planning has reach cruise speed! Now it is YOUR turn to help! Read more

A day in my life as a Project Manager

November 26, 2018

I’m happy to share with you one of my working days as a Project Manager in the mystery shopping business. Today isTuesday... Read more

SHOPPER ALERT: Don't be a victim of scammers!

November 20, 2018

MSPA would like to remind all shoppers to be extra careful when receiving emails, whatsapp messages or calls that appear to be from mystery shopping companies or the MSPA .... Read more

Join and prepare the MSPA - NHS & Smiling Report data for 2018!

November 08, 2018

NOW it is time for all MSPA members to join and prepare the NHS & Smiling Report data for 2018. Don't forget, join all others! Read how to join & present your data before 31st January 2019... Read more

SHOPPERS! We want to hear from YOU!!

October 18, 2018

Shoppers are full of stories about their experiences. In October we selected several stories from shoppers in the UK about their life and challenges as a Mystery Shopper……. Read more

The Client is the Controller of the data they own and pay for – mystery shop findings and employee performance

October 11, 2018

I have seen in some Mystery Shopping Providers’ (MSP) proposals for Data Processor Agreements (DPA) that the MSP think that they are the Controller, maybe... Read more

Day in the life of a scheduler

September 24, 2018

My days as a scheduler are quite varied. My daily routine depends largely on what stage of the project it is in. Read more

UPDATE July 10th, 2018 - GDPR Q&A covered within our advisory area

July 10, 2018

We have prepared a GDPR Q&A section in the secure Members Area of the MSPA Europe/Africa website. This sectionis being updated regularly to include additional information as it becomes available. Read more

What did the 1st timers think of the MSPA Conference

June 26, 2018

Rena Shaw, representing the Marketing team of the MSPA board,  asked some of the new Conference attendees what their opinion of the conference was (good and bad!). Read more

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