Message from our new board member Vaclav Sojdel - why I joined the board of MSPA

March 19, 2018

To all Mystery Shopping Professionals in Europe and Africa!  As I am an MSPA Europe/Africa board „newcomer“, let me introduce myself... Read more

Mystery Shopping - how big is the market

March 09, 2018

‘So, you know your market share right? Wouldn’t you like to know?’ – Esomar publishes global mystery shopping market turnover. Read more

An Interpretation of GDPR for all MSPA Members

March 02, 2018

On May 25th, 2018, the EU’s General Data Protection Regulation (GDPR) rules will come into force.  Although many of our member companies are already prepared for,... Read more

Growth of MSPA in Africa - 3rd MSPA event in Africa / Nairobi

March 01, 2018

In the continent of “YES, WE CAN" the MSPA workshop achieved its goal of getting attendees to CONNECT, LEARN & SHARE, overcoming barriers of language, culture and distance.  Read more

New Years NEWS message from the President - Extending our Reach

January 09, 2018

We’re starting this year by bringing you good news about the further growth of our association into new markets, and an extension of our membership definition. Read more

MSPA News update - September 2017

September 05, 2017

As promised in Belgrade, I am writing to keep you informed of the Association’s plans for the next 12 months, to help you identify and realise opportunities that will help you benefit more fully from your membership. Read more

Note from the President of MSPA Europe/Africa

June 15, 2017

I would like to use this opportunity to thank you for your contribution to a very successful conference; a conference which most certainly delivered on the key objectives of location, venue, content, networking, and of course…socialising!  Read more

Thank you all for attending the 18th annual MSPA EU conference

May 31, 2017

With around 260 delegates from 51 countries the MSPA Europe conference is again the largest Mystery Shopping event worldwide! Read more

Elephants and Relevance - A different perspective

May 15, 2017

We are continually surrounded by challenges that seem to arrive faster and with more magnitude than ever before. Political, economic, social and technological challenges are everywhere; it has recently been... Read more

The new EU Data Protection Law: What you need to know

April 26, 2017

A new General Data Protection Regulation (GDPR) will apply from 25 May 2018 - giving us just one more year to prepare.  Penalties for non-compliance are significant with fines of up to 4% of worldwide turnover or €20 million/£15 million.  This regulation will affect us all, and the way we do business.  Will you be ready Read more

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