Olivier De Bolle is clearly passionate, in his office at home, when we ask him to tell us something about his work and experiences working at Tartes de Françoise.
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Global research: Understanding the significance of positive interactions, the Smiling Report presents a comprehensive analysis of key metrics that contribute to successful customer interactions.
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Over 175 delegates from 45 countries gathered for 2,5 days at the 25th MSPA Europe/Africa conference in the Limassol, Cyprus on 21-23 May – again in 2024 the largest Mystery Shopping event worldwide!
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Sector/Location - The client, a prominent Greek supermarket chain, operates nationwide, catering to a diverse customer base, including both locals and tourists.
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FUEL RETAIL SECTOR, AFRICA - The client, a global player in the petroleum industry, has been running an ongoing CX Measurement programme (Mystery shopping & Audits) for several years
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One word that we as managers are going to come across sooner or later, no matter what job we have, what company we work for and what responsibility we have, is fluctuation.
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THE HOME OF MYSTERY SHOPPING – CONNECT, LEARN & SHARE WITH THE PROFESSIONALS
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