How to increase employee satisfaction and reduce fluctuation

February 01, 2024

One word that we as managers are going to come across sooner or later, no matter what job we have, what company we work for and what responsibility we have, is fluctuation. Read more

This one tool will expose bad mystery shopping companies

January 22, 2024

Mystery Shopping is a service that is hard to understand. On the surface, it seems simple... Read more

SMILING REPORT: submit your data for 2023!

January 03, 2024

Don't wait, join and submit your Smiling Report Survey data 2023 now - deadline extended 15th FEBRUARY, 2024! Read more

Call FOR CONFERENCE SPEAKERS 2024

January 01, 2024

STEP UP NOW! Apply to be a speaker and share your experiences!.....21-23 May, 2024 - Limassol, Cyprus - MSPA EA Conference Read more

MSPA Hub Event - 15 December 2022 - RECORDING

December 15, 2023

Watch and listen to the recording of the final Hub Event of 2023! Read more

MSPA EA - SPECIAL OFFER ON ALL ON-LINE LEARNING

December 08, 2023

WINTER PROMOTION - untill 1 February, 2024 we are offering a 40% discount off of any courses booked...join the MSPA e-learning! Read more

BECOME ONE OF OUR ELITE in 2024!

November 27, 2023

We welcome all MSPA Europe/Africa members to apply for Elite Status 2024! Deadline to present your details is January 19th, 2024. Read more

MSPA Membership - CONNECT and STAY CONNECTED

October 12, 2023

There are a whole host of membership benefits which give you competitive advantage in our industry.  And we’re evolving constantly to ensure that we’re adding value. Read more

Advertisement Possibilities - MSPA EA website

October 11, 2023

MSPA EA offers your MSPA member company exposure to targeted market segments. Just one piece of business can cover your advertising costs. The structure of the site is such that targeting your specific markets is a straightforward process... Read more

How a 20% increase in spend in fashion retail can be achieved by creating the right customer experience

October 09, 2023

Sector/Location - 2.325 mystery shopping visits were conducted at fashion retail stores in the BeNeLux in 2022. Read more

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