An opinion piece by Jill Spencer, Vice-President of MSPA Europe.
As technology continues to develop at a rapid pace, an ever-growing number of customer feedback opportunities are within reach of the majority of businesses. In the age of Big Data, it’s become commonplace for businesses to glean real-time information about the experience of their customers electronically....
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After shedding lots of blood, sweat and tears, we’re delighted to be able to present our new website to the world today. It’s taken a lot of hard work, but we hope you’ll agree it’s been worth it!
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MSPA Europe Conference Athens, Greece - MAY 2014
Over 220 delegates from 44 countries - Watch the video impression of the social events - the largest Mystery Shopping event!
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THE HOME OF MYSTERY SHOPPING – CONNECT, LEARN & SHARE WITH THE PROFESSIONALS
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