For those of you who don't already know MSPA have created a closed group on Facebook called "MSPA Members Corona Info". We also have a Webinar scheduled this Friday March 20th, 8pm GMT.
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Dear MSPA colleagues and friends
We are closely monitoring the developments around coronavirus and we are aware that everyone is seeking certainty and direction for the issues we all face.
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With our MSPA EA conference due to take place in the middle of May (still 10 weeks away), the MSPA events team continues to plan confidently for the Varna Conference.
We currently have no plans to postpone or cancel our show however we do know that this unprecedented situation is changing daily so we remain watchful but also focused on delivering what is an extremely important event for our Mystery Shopping community.
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Mystery Shopping is growing in Africa. It is clear that the need for more partnership and sharing between MS providers is increasing. This is why MSPA board decided to connect more frequently with African members through regular online meetings.
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What do the 2020s have in store for us all? Mystery shopping remains a valuable tool, allowing for companies in any industry to evaluate their frontline performance, product saleability, and a whole host of other areas.
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Blog by Meta Arh, CEO at Temidia - It’s difficult to run in ski boots…or how different tools and approaches play a different role in getting to know your customers and enhancing their experience.
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We are delighted to present the launch of the MSPA E-Learning Area. The launch of the first LMS (learning Management System) courses - the module that we have all been waiting for…yes, it’s GDPR and Legislation.
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Blog by Václav Šojdel, Country Manager at Market Vision - Low level of unemployment prompts managers to expand their viewpoint on the role of Mystery Shopping in businesses.
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