2020 Smiling Report

April 21, 2020

Let’s take a step back in time  to our the Smiling Report from 2019. You will be interested to see the findings by clicking on the links below.  We live in challenging times in 2020 and it will be valuable to see when and where our smiles return first.  Stay safe all. Read more

MSPA Members Webinar - Managing Colleagues and Shoppers - April 8th

April 10, 2020

Here is the video of our webinar with MSPA members connecting and sharing their views on "Managing Colleagues and Shoppers". Read more

Corona Info - MS Provider Top Tips from MSPA

April 04, 2020

As we start another week we thought we would share some thoughts we have collated over the last week. What to do to help manage clients , colleagues, shoppers and cash. It is all about CLARIFY, PLAN and DELIVER. Read more

MSPA Members Webinar - Managing Clients - April 1st

April 03, 2020

Here is the video of our webinar with MSPA members connecting and sharing their views. Read more

MSPA Members Webinar - Corona Info - March 20th

March 24, 2020

Here is the video of our webinar with MSPA members connecting and sharing their views. Read more

Message from Stefaan Vandroogenbroeck, President MSPA EA

March 23, 2020

Dear friends,  It’s clear that we face challenging times for our families, friends, communities and at work. Read more

Quick Update for MSPA Members - Facebook Activity & Free Webinar

March 18, 2020

For those of you who don't already know MSPA have created a closed group on Facebook called "MSPA Members Corona Info". We also have a Webinar scheduled this Friday March 20th, 8pm GMT. Read more

MSPA EA Conference 2020 - IMPORTANT UPDATE

March 17, 2020

We will keep this message brief as we all know there are many important things for us to deal with in the coming days and weeks. Read more

MSPA EA IMPORTANT UPDATE

March 15, 2020

Dear MSPA colleagues and friends We are closely monitoring the developments around coronavirus and we are aware that everyone is seeking certainty and direction for the issues we all face. Read more

IMPORTANT NEWS – MSPA EA Conference, Varna, May 2020

March 10, 2020

With our MSPA EA conference due to take place in the middle of May (still 10 weeks away), the MSPA events team continues to plan confidently for the Varna Conference. We currently have no plans to postpone or cancel our show however we do know that this unprecedented situation is changing daily so we remain watchful but also focused on delivering what is an extremely important event for our Mystery Shopping community. Read more

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