How often do our customers ask us to conduct interviews outside the normal points of sale or other measurements such as NPS or various satisfactions.
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Valeriy Khrapov, Romir - The past few years have seen a rise in discourse on how Mystery Shopping, as a means of evaluating customer service,...
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Everyone knows what WhatsApp is but using it for recruiting and training is difficult simply because it is designed to be used by one person only
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We are pleased to confirm that our complete review of Guidelines for Mystery Shopping is complete and has our interpretation of best practice and legislation where it applies.
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