As promised we can confirm that our Ethics and Standards Certification programme is open and ready for all members and their employees! This is essential background learning for anyone in Mystery Shopping.
We are pleased to provide you with an essential piece of guidance that provides recommendations of the protocols and measures members should apply when conducting face to face mystery shopping in the current period.
Many MSPA Members have taken part in our COVID-19 surveys in April and May and the findings make important reading. The shift in opinion is marked, with a clear indication of market impact...
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