Then, Now and Next - Interview Luis Duarte and Veronica Boxberg Karlsson
THEN, NOW AND NEXT…. Welcome the 9th of a series of INTERVIEWS with key figures from our membership. 
Their perspective covers THEN - how they started, NOW - the challenges and opportunities today and NEXT - what they hope the future brings.
Our host Luis Duarte is joined by Veronica Boxberg Karlsson, Founder of MSPA Europe/Africa, Quality Awards and the Smiling Report and Author of books about Mystery Shopping in 25 languages.
Watch this space for more contributions!
MSPA EA Marketing Team
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