The NHS Report 2017 - PRESS RELEASE

May 15, 2018

„Hungary, Croatia and Poland have the happiest employees in Europe and Africa on the basis of our findings in 2017“   Read more

MSPA GDPR Interpretation of the treatment of Client Employee Data...

April 23, 2018

As you know GDPR is a major part of our programme and we wanted to share our non-legally binding interpretation on the important issue of the treatment of Employee Data as part of a Mystery Shopping programme. Read more

Respect our Code of Ethics and MSPA will protect you

April 18, 2018

Your commitment to MSPA's Code of Ethics is not just a signature at the bottom of your annual membership renewal form. Read more

Day in the life of a reviewer

April 03, 2018

It’s a bit of a cliché but in our case every day at work really is different and although I usually have a good idea about what my tasks will be, mystery shopping... Read more

Message from our new board member Vaclav Sojdel - why I joined the board of MSPA

March 19, 2018

To all Mystery Shopping Professionals in Europe and Africa!  As I am an MSPA Europe/Africa board „newcomer“, let me introduce myself... Read more

Mystery Shopping - how big is the market

March 09, 2018

‘So, you know your market share right? Wouldn’t you like to know?’ – Esomar publishes global mystery shopping market turnover. Read more

An Interpretation of GDPR for all MSPA Members

March 02, 2018

On May 25th, 2018, the EU’s General Data Protection Regulation (GDPR) rules will come into force.  Although many of our member companies are already prepared for,... Read more

Growth of MSPA in Africa - 3rd MSPA event in Africa / Nairobi

March 01, 2018

In the continent of “YES, WE CAN" the MSPA workshop achieved its goal of getting attendees to CONNECT, LEARN & SHARE, overcoming barriers of language, culture and distance.  Read more

New Years NEWS message from the President - Extending our Reach

January 09, 2018

We’re starting this year by bringing you good news about the further growth of our association into new markets, and an extension of our membership definition. Read more

MSPA News update - September 2017

September 05, 2017

As promised in Belgrade, I am writing to keep you informed of the Association’s plans for the next 12 months, to help you identify and realise opportunities that will help you benefit more fully from your membership. Read more

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