Blog by Jill Spencer - Can the relentless downward trend in retail footfall be slowed or even stopped, as shoppers choose to shop online instead?...
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Shoppers are full of stories about their experiences. In October we selected several stories from shoppers in the UK about their life and challenges as a Mystery Shopper…….
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I have seen in some Mystery Shopping Providers’ (MSP) proposals for Data Processor Agreements (DPA) that the MSP think that they are the Controller, maybe...
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We have prepared a GDPR Q&A section in the secure Members Area of the MSPA Europe/Africa website. This sectionis being updated regularly to include additional information as it becomes available.
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Rena Shaw, representing the Marketing team of the MSPA board, asked some of the new Conference attendees what their opinion of the conference was (good and bad!).
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As you know GDPR is a major part of our programme and we wanted to share our non-legally binding interpretation on the important issue of the treatment of Employee Data as part of a Mystery Shopping programme.
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THE HOME OF MYSTERY SHOPPING – CONNECT, LEARN & SHARE WITH THE PROFESSIONALS
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