It is clear that retailers need new ways to build shopper satisfaction in-store, so the magic secret is, what keeps shoppers interested from the moment they walk through the door...
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MSPA would like to remind all shoppers to be extra careful when receiving emails, whatsapp messages or calls that appear to be from mystery shopping companies or the MSPA ....
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At the MSPA we are always looking to update our knowledge and information on this important subject. To keep us up to date we have completely reviewed and revised our GDPR FAQs one year on from this important legislation.
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Blog by Jill Spencer - Can the relentless downward trend in retail footfall be slowed or even stopped, as shoppers choose to shop online instead?...
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