MSPA EA Conference (AGM) | 19-21 May 2026 | Alicante, Spain
The Board of Directors of MSPA Europe/Africa hope to see you all at the 27th Annual Conference!
Annual Conference (AGM) MSPA Europe/Africa
19-21 May 2026 | Alicante, Spain
Mark Your Agenda!
Time Table
Monday May 18th
09:00 - 16:30 hrs - Operational Excellence Masterclass
Tuesday May 19th
10:00 - 16:00 hrs - Shopmetrics Client member Meeting (by invitation only)
13:00 - 16:00 hrs - LiveShopper Client member Meeting (by invitation only)
17:15 - 18:45 hrs - New to MSPA Meeting at the venue (by invitation only)
19:00 - 21:30 hrs - Welcome Reception/Dinner at the conference venue
Wednesday May 20th
09:00 - 16:00 hrs - 1st Conference Day (AGM)
16:00 - 19:00 hrs - Social activities / Free time
19:30 - 21:30 hrs - Informal Dinner at the conference hotel
Thursday May 21st
09:00 - 16:30 hrs - 2nd Conference Day (AGM)
19:15 - 23:00 hrs - Formal Closing Dinner
ONLINE Registration will be available as of 10 DECEMBER 2025!
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CONTRIBUTION FEE & DETAILS
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BEFORE EARLY BIRD |
AFTER
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| FULL TWO-day Attendance AGM - 2 lunches & 2 dinners |
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| MSPA member - 1st person from your company | € 595,- | € 720,- |
| MSPA member - 2nd person from your company | € 550,- | € 685,- |
| MSPA member - 3 and more persons | € 535,- | € 660,- |
| NON-MSPA member - participant | € 795,- | € 920,- |
| CLIENT - participant | € 595,- | € 720,- |
| ONE-day Attendance AGM (Wednesday or Thursday) - 1 lunch & Wednesday Dinner |
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| MSPA Members & Clients | € 450,- | € 575,- |
| Optional Networking Events (limited places available) | ||
| Masterclass - Monday May 18th | € 400,- | € 450,- |
| Social Activity – Wednesday May 20th | € 65,- | € 65,- |
| Closing Dinner EVENT – Thursday May 21st | € 170,- | € 170,- |
Booking Terms and Conditions |
EARLY BIRD RATES until MARCH 19th, 2026...
| ONLINE REGISTRATION - Available as of December 2025 |
Do you like to attend the MSPA EA conference and your company is not a member yet? Apply here for MSPA EA membership and reach out to Nikky Alkemade, Executive Director MSPA EA, to discuss your options and start your application procedure!
Why attend the MSPA Conference (AGM)
The MSPA is at the centre of the Mystery Shopping & Customer Experience industry. With over 475 member companies worldwide we measure the quality of customer service given by more than 100.000 companies around the globe. The MSPA is the association of professional companies whose goal is to improve and stimulate the acceptance, performance, reputation and use of mystery shopping and associated services. Our Europe/Africa conference is "The Event" for all our MSPA professionals in the industry to attend each year!
- Welcoming members from Europe, Africa and the rest of the World
- Key-note speakers, case studies, dynamic sessions & discussions
- All in connection to the Annual General Meeting sessions and topics
- Social activities on Wednesday afternoon again included in the conference programme!
- Associate members providing you with interesting insight into the latest industry technologies and services.
- Plenty of time for networking and socialising is built into the conference programme.
- Dinners on Tuesday and Wednesday are included in the attendance fees when you register for the full 2 days of conference.
