Booking Terms and Conditions MSPA EA 2026

In connection to the attendance of the workshop Operational Excellence of MSPA EA - 18 March 2026

• The workshop Fee includes all schedules sessions, materials, 2 scheduled coffee/refreshments breaks and lunch on Wednesday March 18th, 2026. The fee excludes VAT, and any dinner, hotel & travel costs (such as accommodation).

• Cancellation is only possible in writing and send to info@mspa-ea.org. If cancelling latest February 1st, 2026 no costs are charged; as of February 2nd to February 17th, 2026 a Euro 200 will be charged per cancellation for administrative purpose. If cancelling on or later than February 17th, 2026 the full registration fee will be charged. You may always let another colleague take your place at no extra charge or cancellation fee.

• In cases of force majeure (for example war, public unrest, close to civil war, strikes, epidemics, natural disasters) MSPA holds the right to cancel the Masterclass in full or reschedule to another date. MSPA will do there utmost to refund the registration fee in full or partly to the delegates, reduced with the cancellation costs received by third parties. Damages and costs third parties, resulting from the action of force majeure circumstances will not be compensated to delegates (like flight tickets, hotel costs, etc).

• An invoice is send by MSPA Europe/Africa for the Workshop fee. The invoice needs to be settled within 3 weeks after receiving the invoice.

• When the Workshop is confirmed all delegates receive an official confirmation. At the time the Workshop/Masterclass will be confirmed all delegates receive information on the hotel were the Workshop/Masterclass is organised to reserve a hotel room directly at the hotel if required. Please do not reserve an hotel room before MSPA confirms the Workshop/Masterclass to you to prevent any cancellation difficulties, however most hotels do offer very flexible cancellation criterias.

• MSPA Europe/Africa holds the right to cancel the Workshop/Masterclass if the minimum number of delegates is not reached - 12 persons - latest 6 weeks prior to the Workshop.

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