MSPA Members Webinar - Managing Clients - April 1st

MSPA Members Webinar - Managing Clients - April 1st

Dear Friends,

We are moving fast!

The video recording of our second webinar - Managing Clients" is available for MSPA members only in the secure area of MSPA regional websites. We have also included a summary of the Q and A in the webinar, together with some further responses from MSPA to share more understanding between us all.

For MSPA EA members please login at and visit the KNOWLEDGE section in the member area.

A big thank you to Stefaan, Nikky and Nigel for hosting and organising the webinar, Monica Luciani, Thanasis Papapostolou, Vaclav Sjodel and Cristiani Oliveira, for their time and contribution, as well to all 70 members who attended the webinar.

We are planning the next Webinar for Wednesday 8th April at the same time on Managing Colleagues and Shoppers, the invites will be out shortly.

If you have any questions to ask, join the Private Facebook Group - "MSPA Members - Corona Info" or reach out to your MSPA office by email, social media or WhatsApp.

Best wishes and take care
The MSPA EA Team


The book about Mystery Shopping