Over 240 delegates from 48 countries shared, learned and networked for 2,5 days at the 17th MSPA Europe conference in Malta – again in 2016 the largest Mystery Shopping event worldwide!

The theme of the 17th annual MSPA conference was, Your Future Now “Increasing Relevance and Creating Demand for Mystery Shopping” are the watchwords of business growth in our current age. How can we ensure that mystery shopping maintains its high profile? How can we prove the value of mystery shopping to our clients? How can we keep demand high when other, often lower cost methodologies are being promoted so heavily by our competitors? How can we use new technology to support our business growth? The answers to these questions, and many more, are discussed by the leading voices of our industry.

Experts from the worldwide business of mystery shopping gathered in Malta including mystery shopping experts, providers and clients, discussing vital areas of interest to both large and small companies. Almost all guests joined the welcoming reception on Tuesday and the Dinner event on Thursday evening; they enjoyed an excellent dinner at Paranga Beach Restaurant with fire dancers and sword eaters, a magnificent band and excellent food and wines.

Next years MSPA Europe conference will be organized in Belgrade, Serbia - 23-25 May 2017.

(Presentations will be made available at the secure members area as soon as possible)

A big thank you for the support of our sponsors:

PATRON sponsor

VENDORS