In this episode, we are talking with our guest Luis Duarte, our current President of the MSPA EA Board. Luis shares his thoughts and experiences on his time as a President, the future of the MSPA EA Association and our industry as well as a sneak peak on the upcoming Conference and other Board actions that benefit our members.

Luis is on his final year as a President of MSPA Europe/Africa. He is a graduate in Hotel Management and founded More Results in 1998, having previously worked in Management positions in Hotels & Tourism and in Retail, in Portugal, Germany and England. His work experience was gained working for Accor, Sheraton and Lidl. Currently Luis heads a team of 25 dedicated professionals that are focused on helping their clients improving their customer experiences.

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MSPA EA Marketing Team