As promised we can confirm that our Ethics and Standards Certification programme is open and ready for all members and their employees!  This is essential background learning for anyone in Mystery Shopping.

We have also created a specific course on our COVID-19 Protocols that is important for all to understand and demonstrate their knowledge.

AS SUPPORT FOR MEMBERS, A LIMITED PERIOD ONLY WE ARE OFFERING BOTH COURSES FREE USING A SPECIAL DISCOUNT CODE.

A discount code is sent to the main contact person registered on our membership database on June 15th 2020, in order that this can be shared with their employees only. Offer ends 30th June. This offer gives the chance for members to give a great benefit to their employees.

Please share with your team and feel free to take the courses yourselves.
 
Happy learning!

The MSPA EA Board

COVID-19 Protocols (Normally 15 Euros)

This important and current certification course provides to support to employees who work in the mystery shopping profession across Europe and Africa.

It covers the key elements required to better understand COVID-19, covering:

•    Preparation of the Project, Recruitment and Briefing, Training your Shoppers and Shopper
•    Checklists During the Visit and afterwards and how to keep in touch with issues
 

MSPA Professional Ethics & Standards

ENTRY LEVEL (Normally 30 Euros)

This ENTRY LEVEL MSPA Professional certification is the fundamental source of our Ethics and Standards that all member companies and their staff should uphold.  

The course covers: 

•    MSPA EA Mission and Values Statement
•    Principles of the Code of Professional Standards and Ethical Conduct
•    Applying the Codes - Your responsibilities as a MSPA member
•    Best Business Practices 
 

Your team can find out more and register to learn by visiting the E-Learning Area of MSPA EA.