MSPA Forum | 6 & 7 November 2024 |
MSPA EA FORUM 2024
Our journey continues...
As promised at our conference, we can confirm the dates of the next Executive Forum for Business Leaders in the Mystery Shopping Industry in Europe and Africa.
Space is limited and we already have expressions of interest from many people so we invite you to apply by clicking here or the button above – venue will be announced shortly.
Our agenda continues to evolve and the top 3 subjects to discuss are:-
- HOW DOES AI HELP MY BUSINESS… Improve quality, reduce cost without risk
- HOW DO WE INCREASE AWARENESS OF THE BENEFITS OF MYSTERY SHOPPING… versus other connected/related services, in combination or competition
- HOW DO WE UNDERSTAND COST, VALUE AND PRICE… versus low-cost entrants, by adding valued services to create better customer loyalty
These subjects were on all our lips at the conference and every conversation since – so join the dialogue and play a part in our connected future.
The programme is simple; interactive, and informal, starting with a little pre-work, then a day and a half of interactive discussions. We will focus on the above key Subjects, discussing solutions, concrete sharing with and learning from each other.
We invite the first 15 leaders to apply to join us and Connect, Learn and Share in November: the programme is simple, interactive, focused moderation, a lot of discussion and solutions and informal!
CLICK HERE to CONFIRM your attendance for Forum 2024 on 6th and 7th November 2024
Location to be announced shortly!
We are exploring where to travel to and to assist us we would need to know who and how many of you are joining us!
Best wishes
Nigel and Nikky
Confirm you place and apply!
Who can attend the Forum: CEO's, MD's or owners of a member company striving to continue to deliver excellence in every quarter you will be familiar with the challenges and opportunities we now face.
To join the programme, we ask a fee of 950 Euros, reduced to 850 Euros for all those that confirm by 8th July 2024. This will include a day and a half of interaction, pre-evaluation and follow-up. Refreshments, lunches on both days and dinner on Wednesday evening are included within the fee.
Nigel Cover, (MSPA EA Governor and Consultant) and Nikky Alkemade (MSPA Executive Director) will facilitate the event and we hope to be joined by MSPA friends who share our collective desire to connect, learn from each other and share their experiences.
FORUM AGENDA
PRE EVENT INPUT | WHERE ARE YOU NOW | WHAT ARE YOUR QUESTIONS?
DAY ONE
- Welcome and Introductions
- Session One – How does AI help my Business
- Lunch
- Session Two – How do we increase awareness of the Benefits of Mystery Shopping
- Informal networking Dinner
DAY TWO
- Session Three – How do we understand Cost, Value and Price
- Wrap Up – Creating Conclusions
- Lunch
FOLLOW UP | HOW THINGS PROGRESS | STAY CONNECTED
APPLICATION INFORMATION
Space is limited and we already have expressions of interest from many people so we invite you to apply by clicking here or use the button above – venue will be announced shortly, we are planning to go to Amsterdam for our follow up event.
Registration fee 950 Euros, per person
Confirm your attendance by July 8th and receive a Euro 100 discount!
This will include a day and a half of interaction, pre-evaluation and follow-up. Refreshments, lunches on both days and dinner on Wednesday evening are included within the fee.
Booking and cancellation conditions
- The MSPA Forum application fee includes all scheduled sessions, materials, coffee/refreshments breaks and lunch on Wednesday November 6th and Thursday November 7th, 2024, as well an Informal Dinner on Wednesday November 6th.
- The fee is per person, excluding VAT and hotel & travel costs (such as accommodation). Dutch VAT will be applied to all customers located in The Netherlands. The reversed charged principle will be applied for European customers that provide us with a valid VAT number. All customers outside of the European Union are exempt from VAT.
- An invoice, including an online payment possibility to pay by credit card, will be sent to you by email after receipt of your registration and when the MSPA Forum is officially confirmed by MSPA Europe/Africa - latest first week of October 2024 - a minimum of 15 delegates is required.
- Cancellation is only possible in writing and send to info@mspa-ea.org. If cancelling latest September 15th, 2024 no costs are charged; as of September 16th, 2024 a Euro 400 will be charged per cancellation for administrative purposes. If cancelling on or later than October 1st, 2024 the full registration fee will be charged.
- In cases of force majeure (for example war, public unrest, close to civil war, strikes, epidemic, natural disasters) MSPA holds the right to cancel the Forum in full or reschedule to another date. MSPA will do their utmost to refund the registration fee in full or partly to the delegates, reduced with the cancellation costs received by third parties. Damages and costs third parties, resulting from the action of force majeure circumstances will not be compensated to delegates (like flight tickets, hotel costs, etc).
- MSPA Europe/Africa hold the right to cancel the Forum if the minimum number of delegates is not reached - 15 persons - latest first week of October, 2024.
- At the time the Forum will be confirmed all delegates receive information on the hotels near to the venue to reserve a hotel room if required. Please do not reserve an hotel room before MSPA confirms the Forum to you to prevent any cancellation difficulties, however most hotels do offer very flexible cancellation criteria's at this time.
