MSPA EA Conference | 20-22 May 2025 | Tallinn, Estonia
Mark the dates and see you 20-22 May in Tallinn, Estonia!
MSPA EA Board of Directors.
Why attend the MSPA Conference
The MSPA is at the centre of the Mystery Shopping & Customer Experience industry. With over 475 member companies worldwide we measure the quality of customer service given by more than 100.000 companies around the globe. The MSPA is the association of professional companies whose goal is to improve and stimulate the acceptance, performance, reputation and use of mystery shopping and associated services. Our Europe/Africa conference is "The Event" for professionals in the industry to attend each year!
- Welcoming delegates from Europe, Africa and the rest of the World
- Key-note speakers, case studies, interactive sessions & dynamic discussions
- Social activities on Wednesday afternoon again included in the conference programme!
- Vendors providing you with interesting insight into the latest industry technologies and services.
- Plenty of time for networking, socialising and relaxing is built into the conference programme.
- A full social programme is planned, using the facilities of an excellent hotel.
- Dinners on Tuesday and Wednesday are included in the conference fees when you register for the full 2 days of conference.
- An outstanding (optional) Closing Dinner on Thursday evening.
Tuesday May 20th
10:00 - 16:00 hrs - Shopmetrics Client Meeting at the conference hotel (by invitation only)
13:00 - 16:00 hrs - LiveShopper Client Meeting at the conference hotel (by invitation only)
17:15 - 18:45 hrs - New to MSPA Meeting at the conference hotel (by invitation only)
19:00 - 21:30 hrs - Welcome Reception/Dinner at the conference hotel
Wednesday May 21st
09:00 - 16:00 hrs - 1st Conference Day
16:00 - 18:30 hrs - Social activities
19:30 - 21:30 hrs - Informal Dinner Buffet at the conference hotel
Thursday May 22nd
09:00 - 17:00 hrs - 2nd Conference Day
19:00 - 23:00 hrs - Formal Dinner Event
Registration will be open in December 2024...EARLY BIRD FEES available until March 16th, 2025!
Registration fees & details |
BEFORE EARLY BIRD |
AFTER
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| FULL TWO-day conference | ||
| MSPA member - 1st participant from your company | € 595,- | € 720 |
| MSPA member - 2nd participant from your company | € 545,- | € 670 |
| MSPA member - 3rd participant from your company | € 530,- | € 650 |
| CLIENT registration | € 595,- | € 720 |
| NON MSPA member registration | € 795,- | € 895 |
| ONE-day conference fees | ||
| ONE-day registration - NON MSPA member | € 650,- | € 785 |
| ONE-day registration - MSPA Members & Clients (*) | € 460,- | € 585 |
| Social Activity – Wednesday May 21st (limited places) | € 65,- | € 65 |
| Closing Dinner – Thursday May 22nd (limited places) | € 160,- | € 160 |
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FULL two-day conference fees are including attendance of the 2 conference days, Welcome reception & Dinner on Tuesday, informal dinner on Wednesday, coffee/tea breaks & lunches during the 2 main conference days, access to the Mobile Event App and all conference materials.
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ONE-day conference fees (*) are including attendance of the conference, informal dinner on Wednesday, coffee/tea breaks & lunches during 1 conference day, access to the Mobile Event App and all conference material. However excluding the Welcomes Reception/Dinner Tuesday. Of course you can register separately for the Welcomes reception/Dinner.
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Delegates who prefer to register only for the Social Side Events are charged a €250,- administration fee (Non members €450) and need to pre-book at least 1 of the social dinners to make the registration complete. No access to the conference area, meeting rooms, foyer, vendor area and social events that are not pre-booked are included.
- Booking Terms and Conditions
The MSPA is at the centre of the Mystery Shopping & Customer Experience industry. With over 450 member companies worldwide we measure the quality of customer service given by more than 100.000 companies around the globe. The MSPA is the association of professional companies whose goal is to improve and stimulate the acceptance, performance, reputation and use of mystery shopping and associated services.
